ComHub for Marketing

Campaigns that answer back.

Launch WhatsApp, RCS, SMS, and email campaigns and let ComHub carry every reaction forward individually, from the first reply to a booking, a purchase, or an opt-out.

After the reply, one-to-many becomes a one-to-one conversation.

The send is not the end of the campaign.

The most valuable reaction is often not a click but a question.

This is where classic broadcast tools usually stop.

ComHub stays in the thread. The Conversation Agent understands the reply, uses the campaign and contact context, and guides the person to the right next step.

From sendout to outcome.

Opens and clicks explain only part of a campaign. What counts is what people reply and which results come out of it.

Campaign "Summer activation" · example data

Recipients 24,840
Delivered 23,912
Read 19,486
Replies 7,214
Conversations 4,892
Successes 2,891
Meetings/Leads 643

Top customer intents (replies)

Book an appointment
1,840
More information
1,622
Pricing question
1,190
Contact me later
980
Not interested
1,170
Opt-out
412

All numbers in this section are example data to illustrate the funnel.

One campaign. Three levels.

ComHubCampaign · Summer activation

Audience

Existing customers North
Contacts24,840
Check opt-in?

Outreach

Template

Hello {{firstname}}, discover {{product}} at a special price.

Channel

RCS

Fallback channels

  1. WhatsApp1
  2. SMS2
  3. Email3

Not every reply needs a person.
But every reply needs the right next step.

Every channel can do more than send.

Rich messaging in the native inbox.

Business header, brand logo, hero media, rich cards, buttons: RCS turns a campaign into an interactive, branded messaging channel instead of a plain text message.

One platform for your most important activation moments.

ComHubUse case 01
ComHub
Hello Max, you looked into photovoltaics a while ago. Is that still interesting right now?
Not until next year.
Intent: Later · Follow-up scheduled

See how one reaction becomes a customer journey.

RCS · Automotive activation

Automotive

Pick a reply in the chat to steer the conversation.

This demo uses no real customer data. All names, brands, and figures are fictional.

ComHubRCS · Automotive activation
ComHub
Hello Anna, do you currently need support with marketing or activating your vehicles?

From audience to follow-up in one flow.

Campaign planning and conversation logic belong together. You define not only what is sent, but also what should happen after a reaction.

Campaign builder
API

Audience

Segment

Existing customers · Region North

Contacts

12,420

Consent status

Eligible

Message template

Hello {{firstname}}, discover {{product}} in {{location}}.

Variables: firstname · product · location

Channel

RCSWhatsAppSMSEmail

Schedule

Day

Thursday

Time

10:00

Do not just see who opened. Understand what happened.

Sent

24,840

Delivered

23,912

Read

19,486

Replies

7,214

Successful conversations

2,891

Button clicks

1,348

Opt-outs

412

Failed

928

Costs

€1,242

Conversation outcomes

Interested
1,104
Appointment
643
Request for info
812
Later
596
Not interested
318
Opt-out
412
Human handoff
156

Replies and successful conversations per week

1,680
2,690
3,264
1,980
Week 31Week 32Week 33Week 34

Activate without giving up control.

Contact status, opt-outs, and campaign rules belong in the same flow as the send and the conversation.

  • Consent / eligibility
  • Opt-out keyword
  • Suppression
  • Campaign pause
  • Manual stop
  • Human handover

The campaign and the conversation belong together.

Planning and control stay with the marketing team. ComHub adds the part after the send: understanding replies, continuing conversations, and making results visible.

Conversation Agent
  • Audience

  • Campaign builder

  • RCS

  • WhatsApp

  • SMS

  • Email

  • Conversation Agent

  • Follow-up

  • Analytics

  • Opt-out

One Conversation Agent. Three teams.

One customer. One conversation context.

ComHub for marketing teams, in short.

Yes, when the required basis for that contact exists. Audiences can be imported or provided through connected systems and segmented for the send.

ComHub supports campaigns on the activated channels: WhatsApp, RCS, SMS, and email. Which media, buttons, and interactions are possible depends on the channel.

The Conversation Agent treats the reply as part of the conversation, classifies the request, answers from the approved knowledge, and continues the defined process.

Yes, when appointment booking is part of the workflow and a calendar is connected. ComHub offers available slots and takes the chosen appointment into the workflow.

Opt-out paths and keywords are configured per campaign and channel. The contact status is updated so that no further impermissible contact happens.

Depending on channel and campaign: sends, deliveries, reads, replies, interactions, outcomes, failures, opt-outs, and costs. The exact metrics follow what the channel supports.

Yes. The Conversation Agent recognizes different statements and intents in the conversation and chooses the next step the workflow defines for them.

Yes. Follow-up timing and next steps are defined in the workflow. Which triggers are available depends on the channel.

Yes. Campaign reports can be exported for deeper analysis.

What happens after your next campaign?

Do not just start a sendout. Start conversations that ComHub carries to the next useful step.