ComHub for Marketing
Campaigns that answer back.
Launch WhatsApp, RCS, SMS, and email campaigns and let ComHub carry every reaction forward individually, from the first reply to a booking, a purchase, or an opt-out.
After the reply, one-to-many becomes a one-to-one conversation.
The send is not the end of the campaign.
The most valuable reaction is often not a click but a question.
This is where classic broadcast tools usually stop.
ComHub stays in the thread. The Conversation Agent understands the reply, uses the campaign and contact context, and guides the person to the right next step.
From sendout to outcome.
Opens and clicks explain only part of a campaign. What counts is what people reply and which results come out of it.
Campaign "Summer activation" · example data
Top customer intents (replies)
- Book an appointment
- 1,840
- More information
- 1,622
- Pricing question
- 1,190
- Contact me later
- 980
- Not interested
- 1,170
- Opt-out
- 412
All numbers in this section are example data to illustrate the funnel.
One campaign. Three levels.
Not every reply needs a person.
But every reply needs the right next step.
Every channel can do more than send.
Rich messaging in the native inbox.
Business header, brand logo, hero media, rich cards, buttons: RCS turns a campaign into an interactive, branded messaging channel instead of a plain text message.
One platform for your most important activation moments.
See how one reaction becomes a customer journey.
RCS · Automotive activation
Automotive
Pick a reply in the chat to steer the conversation.
This demo uses no real customer data. All names, brands, and figures are fictional.
From audience to follow-up in one flow.
Campaign planning and conversation logic belong together. You define not only what is sent, but also what should happen after a reaction.
Campaign
Audience
Segment
Contacts
12,420
Consent status
Eligible
Message template
Variables: firstname · product · location
Channel
Schedule
Day
Time
Do not just see who opened. Understand what happened.
Sent
Delivered
Read
Replies
Successful conversations Success is the target state defined in the agent for this campaign, for example: appointment booked, qualified lead, product request, confirmed interest.
Button clicks
Opt-outs
Failed
Costs
Conversation outcomes
- Interested
- 1,104
- Appointment
- 643
- Request for info
- 812
- Later
- 596
- Not interested
- 318
- Opt-out
- 412
- Human handoff
- 156
Replies and successful conversations per week
Activate without giving up control.
Contact status, opt-outs, and campaign rules belong in the same flow as the send and the conversation.
- Consent / eligibility
- Opt-out keyword
- Suppression
- Campaign pause
- Manual stop
- Human handover
The campaign and the conversation belong together.
Planning and control stay with the marketing team. ComHub adds the part after the send: understanding replies, continuing conversations, and making results visible.
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Audience
-
Campaign builder
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RCS
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WhatsApp
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SMS
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Email
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Conversation Agent
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Follow-up
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Analytics
-
Opt-out
One Conversation Agent. Three teams.
One customer. One conversation context.
Marketing · RCS campaign → prospect replies
ComHub for marketing teams, in short.
Yes, when the required basis for that contact exists. Audiences can be imported or provided through connected systems and segmented for the send.
ComHub supports campaigns on the activated channels: WhatsApp, RCS, SMS, and email. Which media, buttons, and interactions are possible depends on the channel.
The Conversation Agent treats the reply as part of the conversation, classifies the request, answers from the approved knowledge, and continues the defined process.
Yes, when appointment booking is part of the workflow and a calendar is connected. ComHub offers available slots and takes the chosen appointment into the workflow.
Opt-out paths and keywords are configured per campaign and channel. The contact status is updated so that no further impermissible contact happens.
Depending on channel and campaign: sends, deliveries, reads, replies, interactions, outcomes, failures, opt-outs, and costs. The exact metrics follow what the channel supports.
Yes. The Conversation Agent recognizes different statements and intents in the conversation and chooses the next step the workflow defines for them.
Yes. Follow-up timing and next steps are defined in the workflow. Which triggers are available depends on the channel.
Yes. Campaign reports can be exported for deeper analysis.
What happens after your next campaign?
Do not just start a sendout. Start conversations that ComHub carries to the next useful step.