ComHub for Sales

Every lead gets an answer. And a next step.

ComHub contacts new and existing leads, answers their questions, qualifies interest, follows up on its own, and brings ready-to-buy contacts to a meeting or straight to your sales team.

WhatsApp · RCS · SMS · Email · Web widget

Leads are not lost because they are bad. They are lost because the next step comes too late.

Most gaps open between the enquiry and the first personal sales contact: an answer arrives too late, key information is missing, or nobody follows up consistently.

Answered too late

A lead writes in. Your reps are in a meeting. If the reply arrives hours later, the interest may already have moved on.

18:42 Lead received
18:42 ComHub replies
21:10 First human reply

Too little context

A name, a phone number, and an email do not say what the prospect actually wants. Without more, every sales call starts from zero.

Lead record

Name Nina Hoffmann
Phone +49 160 2847…
Interest Photovoltaics
Owner Yes
Timeline < 6 months

No consistent follow-up

Not every prospect replies on the first attempt. Without clear follow-up logic, potential customers quietly disappear from the pipeline.

Message No reply · 24h Follow-up Reply

ComHub covers the time between the lead and your sales team.

Not every lead needs the same conversation.

ComHub reacts to where a contact stands in the sales process: from first interest to the reactivation of an old lead.

ComHubWhatsApp · New lead
How long does the installation take?
ComHub
Usually 1–2 days, depending on the roof size. So I can give you a better estimate: do you own the property yourself?
CRM · Lead created

See how ComHub sells.

Pick a scenario and follow what ComHub understands in the conversation and what it runs in the background, from the first contact to the next sales step.

WhatsApp · Solar enquiry

Solar

Pick a reply in the chat to steer the conversation.

This demo uses no real customer data. All names, addresses, and figures are fictional.

ComHubWhatsApp · Solar enquiry
Could my house be suitable for solar panels?
ComHub
That is usually easy to assess. Do you own the property?

Your sales process. Without the form feeling.

You decide which information makes a good lead. ComHub works those questions into a natural conversation and adapts the rest of the flow to the answers.

Conditional questions

The next question depends on the previous answer.

Use known data

Information from the enquiry or the CRM is not asked for again.

Understand corrections

When a prospect changes an earlier statement, the conversation context is updated to match.

Allow counter-questions

Prospects can ask their own questions at any time without leaving the qualification process.

A conversation, not a form.

Old leads become new conversations.

Contacts without a closed deal do not have to sit in the CRM forever. With a valid basis for contact, defined audiences can be approached again and checked for current need.

18,421 leads

Product
Solar
Status
no deal
Last contact
> 90 days
Contact basis
permitted
Region
Germany

6,492

contacts · example data

Message queue · ready

0 / 6,492 sent

    Outcome distribution

    • Interested0%
    • Later0%
    • New intent0%
    • No interest0%
    • Opt-out0%
    • No reply0%

    A permissible basis for renewed contact is always required.

    Follow up without anyone having to remember.

    You define when ComHub should pick the thread back up. The Conversation Agent keeps the history and continues the conversation at the right point.

    1. Start Lead received
    2. +15 min without a reply Gentle follow-up
    3. +24h read, no reply Reminder
    4. +48h not read Alternative channel (only where permitted and available)
    5. After a reply Reminders stop, qualification continues
    6. After a "later" A future follow-up is scheduled

    Deliberately not:

    • "Hello???"
    • "Last chance"
    • Pushy sales language

    The conversation does not end at the answer.

    Once the next step is clear, ComHub can run the approved action in the connected system and confirm the result to the prospect right away.

    Nina: "Next week works for me."

    1. INTENTBook appointment
    2. CALENDARGET availability
    3. RESULTTue 14:30 / Wed 10:00
    4. COMHUBoffers both slots
    5. USER"Tuesday."
    6. CALENDARCREATE event
    7. CRMUPDATE status = Appointment booked
    8. SALESNOTIFY owner
    9. COMHUBconfirms the appointment

    Answers are good. Results are better.

    Your sales team continues where ComHub left off.

    When a person takes over, the conversation, the qualification data, and the next step are already there. Your sales team does not start from zero.

    ComHub · Inbox

    Nina Hoffmann

    Source: Meta Lead Ad · Channel: WhatsApp

    Qualified
    Interest
    Photovoltaics
    Property owner
    Yes
    ZIP
    22303
    Roof
    Gable roof
    Consumption
    4,500 kWh
    Timeline
    < 6 months
    Next step
    Meeting Thu 14:30

    AI Summary

    Nina is interested in a solar installation for her own home. The key details are in place. She plans within the next six months and has a consultation booked for Thursday at 14:30.

    Hello Nina, thank you for your enquiry about solar panels.

    Thanks.

    Do you own the property yourself?

    Yes.

    Perfect. Thursday 14:30 or Friday 10:00?

    Thursday.

    Do not just measure messages. Measure what they become.

    The metrics that matter sit along the sales process: from the new lead through the conversation to qualification and the next step.

    Period Aug 1–31 · example data

    New leads

    8,421

    Conversations started

    7,896

    Replies

    5,214

    Qualified

    2,186

    Meetings

    1,043

    Funnel

    Lead 100%
    Conversation 93.8%
    Reply 61.9%
    Qualified 26.0%
    Appointment 12.4%

    Median time to first response

    Optional metric · example data

    4.2 min

    Follow-up conversion

    Optional metric · example data

    38%

    Reactivation outcome (interested)

    Optional metric · example data

    22%

    One Conversation Agent instead of five separate tools.

    The Conversation Agent keeps working with the same conversation context, so each stage of the process does not restart in a separate tool.

    Conversation Agent
    • Lead response

    • Qualification

    • Follow-up

    • Reactivation

    • Appointment booking

    • CRM update

    • Human handover

    ComHub does not replace your CRM or your sales reps. It connects the steps between them.

    The lead decides where the conversation happens.

    ComHub runs conversations across the supported channels and keeps the contact context together, so a channel switch does not mean a restart.

    Same contact · Same context

    Built for customer conversations in Europe.

    Built to be compliant with

    SOC 2
    HIPAA
    ISO 27701
    GDPR

    EU data residency

    Conversation data is processed in European data centers.

    Controlled agents

    Knowledge, rules, and allowed actions define the boundaries of the agent.

    Human handover

    When personal support makes sense, your team takes over with the existing conversation context.

    One Conversation Agent. Three teams.

    One customer. One conversation context.

    ComHub for sales teams, in short.

    In under a second, on every channel, around the clock. The lead gets a useful first answer while the conversation is still active.

    Yes, provided there is a permissible basis for renewed contact. Audiences can be defined and approached again, and the current need is reassessed in the conversation.

    No. You define the required information and conditions in plain language. ComHub works the questions into the conversation, uses what is already known, and follows different paths depending on the answers.

    You can set waiting times and follow-up messages in the workflow. When the lead replies, the follow-up path ends and the conversation continues with the existing context.

    Yes. Through a connected calendar, ComHub can offer available slots and take the chosen appointment into the workflow as the next step.

    Depending on the integration: the conversation history, the qualification data, the status, a summary, and the defined next step.

    ComHub answers them from your approved knowledge and then returns to the open step of the workflow.

    Yes, at any time through live takeover or when the workflow calls for it, with the full history in view.

    HubSpot and Pipedrive are available as direct integrations, with Zapier and webhooks for other systems. You decide in the workflow which fields and actions are used.

    How many leads are waiting for a next step right now?

    Let ComHub qualify new enquiries, reactivate existing leads, and bring ready-to-buy contacts straight into your sales process.

    Start with one sales workflow, then add more channels and journeys.